How to Contact a Seller

AX Support Team

Last Update 2 months ago

You can message any seller directly through AthleteXchange.

How to message a seller

  • Go to the product listing
  • Scroll down to the seller section
  • Click Contact next to the seller’s profile
  • Send your message

Where messages appear

All messages are managed in your inbox:
  • Buyer Inbox → messages about items you’re buying
  • Seller Inbox → messages about items you’re selling
You’ll also receive an email notification when you get a new message.

Important

  • You must reply within AthleteXchange (not via email)
  • Keep all communication on-platform to stay protected

That’s it - message the seller directly and get the details you need before buying.

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